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I don't know if it's rudeness ,lazyness,or the owners not informing employees. But I had a problem with my local Ace <br /> not tacking my return. The lady I talk to at customer service<br /> was kind and helpful...BUT I now have to go to my Local library<br /> print out the return lable,go to the post office to send it back.<br /> All because my Ace in Smithville Tn would not do what is CLEARLY<br /> PRINTED on the shipping paper work they gave me when I picked it <br /> up .