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I ordered a firepit from HD and was trying to get put in before my vacation. I placed my order even though many people stated that they came in damaged, well guess what, it arrived damaged at the local store. the person called letting me know it was in, however it was broken and when I asked him how to send it back for a refund he had no clue! so after all of this it was up to me to call customer service to have it returned on a wed. I received an Email on late Thursday evening stating that it was set up but it wasn't turned in til Friday evening. I was told 3-5 business days for my money to be put back on my card (which only took 30 seconds for them to take off) on the 4th business day I called to see if it was still being refunded now they are telling me another couple of weeks! This isn't the first time HD has made me mad, but I PROMISE you it will be the last!!!!