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HATE THEM!! I swear worse decision of my life I purchase a ticket for my husband to come for thanksgiving , by accident I forgot a num on the add and now I haven't received it in the mail yet but I even took pictures of the confirmation num and the receipt showing him that the ticket was all purchase. I went to the station and even call greyhound to see if he could just print the confirmation and picture I send him and they said no that I was out of luck and had to purchase another one even tho i went and got a receipt saying the ticket was paid for for a round trip and they still say no. I went to the station and they can pull up my ticket with my confirmation and verified the name its under but they there ablebto print it if they wnated Mmm to but the comoany doesn't let them?? Seriously even tho I have prove I made the purchase this is crazy. I'm not sure how there still on business after so much complaints about then stealing ppl money because that's what there doing stealing...