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Best Buy policy is great when you actually take the time to read the receipt. :) No restocking fees!!!!! And I'm always glad that I don't need the box if I decide to return an item. And that they can look up my receipt if I lost it. Their accidental insurance is also awesome! I had my Mac book for about a year and dropped it. The screen was completely damaged and I was worried they might not cover the amount of damage that I caused. They sent out my computer and I guess it was going to take to long to fix so I got the newer model for a couple hundred more dollars! It always seems like none of the appreciative customers leave reviews!