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JCP is tracking your returns by a company called (the retail equation). my jcp always has the fitting rooms closed. over the past 2 months i made 5 separate purchases. Total amount was around $300 dollars. I bought about 13 pairs of childrens jeans, 3 pants for woman and 3 shirts. I returned 90% because it didnt fit well. I had all the receipts, all clothes were unworn with tags, and i returned 2-3 weeks after purchase date. The retail equation company thinks my returns are abusive and now I am unable to return anything at jcp. Do not buy anything from JCP if you might need to return. Now i am stuck with a bunch of childrens jeans that do not fit. very unsatisfied with jcpenney