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I tried to make a return at your Ross department store in Morgantown West Virginia on July 20, 2022 and the manager at the store told me I could not make the return without a gift receipt. I was very disappointed with this policy especially after I looked up the return policy and it says that I can return the item and I still have an item exactly like the one I have just a different color on the shelf. I really feel like the manager just did not want to take the time out she was very unfriendly. The item price was 1599 it was not an expensive item but me and my friends do a lot of gift shopping at your store and I do not plan on doing any more if there is a problem with returning something that somebody cannot use.