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I returned several kindle books a few days ago and they were happy to do so. But when I realized I had a book already I came back to return that book and they said they couldn't return it because I had too many returned ebooks. When only a couple of days ago they let me return 8! Had I known about this ebook already being in my library I wouldn't have purchased it. I'm fed up with Amazon and will no longer be using their services for the rest of my life.