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I have had 2 disappointing experiences with Hobby Lobby and will now purchase from Joann's. I was at the Wayzata, Minnesota store this Christmas and inquired about getting the 40% coupons. The cashier was very unhelpful so I found a manager. He was so bitter, snappy and rude that I was stunned!! What a terrible representation of a religious company!! As believers we should be shini ng the light of Christ and treating people with a smile, kindness, respect & understanding. Another time I was at the Waite Park, MN store and returned an item without a receipt. The cashier called a manager over and he looked at the item and told me I didn't buy it from Hobby Lobby. He said they didn't carry that product...so I went right to the shelf, found the same item and brought it to him. He made me feel like a criminal! I've read many similar complaints and you've got to change your attitude if you want to stay in business! You should be holding yourselves to a higher standard and making a positive impact instead of turning people away! I'm sure you have some great employees...but don't let the unpleasant ones ruin it!