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I tried to exchange panties my sister bought for me.There is a flaw with 3 of them, they are an inch to 2 inches bigger than the size printed on them. Unfortunately I don't have the receipt but all the original tags are on them. At the Lane Bryant store in North Haven, CT I was told that because of Covid they are not accepting returns or exchanges without a receipt. I wanted to exchange the flawed panties for the correct size.