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I have been trying to get a refund on a canceled order for almost two months. Customer Care referred me to the local store. The local store referred me back to Customer Care ("we don't have access to refund information"). Customer Care then told me, on 5/20/21 that it had been waiting for approval but they would escalate it. I received an email from them today (6/7) stating they'll be happy to research this, and that I should call the local store. I'm spending a lot of time and aggravation trying to get my $34.61 back.