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I have been attempting to contact you several times regarding ticket order #553613638. I purchased tickets to the Olympic gymnastics trials in January 2020. Initially the event was postponed however now has been cancelled with refunds being given and the venue changed requiring repurchase of new tickets. i have tried to call several times but have been on hold >3 hours on 2 occasions. i am not interested in a credit that expires so therefore am requesting my full refund. if you have any questions please feel free to contact me. i have attached the information from the venue. I have been attempting to contact you several times regarding ticket order #553613638. I purchased tickets to the Olympic gymnastics trials in January 2020. Initially the event was postponed however now has been cancelled with refunds being given and the venue changed requiring repurchase of new tickets. i have tried to call several times but have been on hold >3 hours on 2 occasions. i am not interested in a credit that expires so therefore am requesting my full refund. if you have any questions please feel free to contact me. i have attached the information from the venue. I have been attempting to contact you several times regarding ticket order #553613638. I purchased tickets to the Olympic gymnastics trials in January 2020. Initially the event was postponed however now has been cancelled with refunds being given and the venue changed requiring repurchase of new tickets. i have tried to call several times but have been on hold >3 hours on 2 occasions. i am not interested in a credit that expires so therefore am requesting my full refund. if you have any questions please feel free to contact me. i have attached the information from the venue.