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This is not true. I bought a Brother Sewing/Embroidery Machine 18 days ago. I tried to return it today and I was told that the store in Collierville, TN is not allowed to accept returns of Brother products and I would have to contact the manufacturer. I am sure that I will not get my money back and I will be left with a machine that already after 18 days has problems that will require that I take it to a Brother authorized dealer to repair.