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I got Vans for Xmas and they were the wrong size. Because it was a gift and no receipt they will not exchange them!! The location is on Northern in Glendale Az, the black guy in charge was very rude!! I buy all my and my kids shoes here and have spent ALOT of money here! I will NEVER shop at Famous Footwear again!! I will also blast this on social media and tell everyone I know to never shop there!! Horrible customer service!!!