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I hate their policies. I have so many unused items. Never worn with tags and Marshall's stickers that I never got back in time and assumed I only had 30 days. I also have been told many times that without a receipt I could not return the item. What so ever. Not even for a store credit and having the original card I purchased it with. It has even happened with items I know were purchased after I started having them email me my receipts!On only one occasion they told me I could exchange the item but only if I found the exact same item and I was purchasing a different size?? In my own experience. They absolutely try to never give credit for anything without receipts and within 30 days. After reading this it seems they must tell their employees to deny them. I've had this problem at many stores. I love their prices but especially now where we can't try anything on. All stores need to at the very least follow the crappy policy they have in effect. Most times I never actually return things but knowing I can makes me go ahead and make purchases. They would probably make more with a better consistent policy!