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I ordered 2 halo phone chargers that really were not anything extraordinary-took too long to charge. 20 days after returning them, i noticed I was being billed for them as they were on some sort of a payment plan that I was not aware I signed up for. Long story short, i had Paypal stop the payments and filed a complaint to hv all charges refunded!<br /> <br /> To be competitve in this marketplace these days, QVC needs to clean up their act. Refunds shlld be made quicker. It's obvious that the whole process is a bit shady! <br /> <br /> I will not be a repeat customer...too much of a hassle!!!