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Just tried to return an item within the 90 day limit and with a receipt. I had purchased with a debit card with pin input so that receipt says "debit tend". According to their website on multiple pages it says that if the debit card is not available a cash refund can be provided. Well they told me they would only give me a gift card. I mentioned the policy that's stated in multiple places on their website and on their android app. They say the gift card is all they can do. So i call the corporate customer service line and explain that debit is the same as cash and is treated as such at most stores and the only reason to refuse was if they thought I was a "receipt shopper" aka a thief. I mentioned that the implication of the refusing the refund is them basically saying i stole the items because that would be the only reason to refuse to process the return. I then mention to corporate customer service that their policy in multiple spots says cash can be provided. I'm then told that Store Managers can set their own store specific policies. At that point I was beyond frustrated. How can a company like Walmart allow each store to make up their own policies that seem to directly contradict the policies they have on their websites. I also find it super ridiculous that one Walmart can have a different policy than a Walmart 10 miles away for no reason other that "the manager makes the final decisions with policies." This was my last purchase from Walmart. They have a misleading return policy stated all over their website and app that they then allow every store to disregard at their own discretion. Add on the fact that Walmart because of covid and the coin shortage have been highly encouraging card use when using a card their reduces your flexibility in case you need to return something. Target and Costco which are two of their biggest competitors out here Wouldn't even bat an eye as long as you didn't come up in their system as someone who is returning items all the time. In the future Ill buy from stores that actually follow the return policies set forth on their websites. Its especially obnoxious from Walmart who could easily afford to have a standardized customer friendly return policy. Yeah Walmart already has many questionable business practices but this is the last time I'm going here. So obnoxious, I recommend you take your money elsewhere