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I took a Satiny Smooth all-in-one facial trim system by Conair back to the Walgreens I purchased it from with the receipt. I had used the item 3 times and on the 3rd time, it no longer worked. I changed the battery and it still did not work. I had the receipt and so took it back. The manager informed me it was ALMOST 30 days from purchase and had been used so he was going to refuse to take it back. He informed me of this by yelling at me from the entrance while I was on the other side of the store near the film developing area. He then wanted to know why I had waited so long to return it. I informed him I have been working a lot and have not had the time to return to the store. I also explained that I was a regular customer in his store and had what ended up being over $50 worth of things I was going to purchase along with the exchange but that I could go to another pharmacy to take care of my needs. I think this manager was very unprofessional and I wish I had not been so upset that I did not see his name on his badge. I have shopped at this store since before it was Walgreens. I have always preferred it over Walmart. I am thinking that I might have to start shopping Walmart or someplace else from now on that has better customer service than to yell at a customer rudely across the store and then to walk up to the customer and continue to speak loudly with them when the customer was not being rude or loud. I work in retail and have never treated anyone this way or seen one of my managers treat a customer this way. I hate to do it as this store is close to my home and convenient to me but I think I will find someplace not in the Walgreens family to shop from now on even though he did finally realize that while it was almost 30 days it was not actually 30 days since the purchase.