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On March 7, 2020, I had purchased, at JCP store, a dress and under garments, for a wedding. I got them home and the dress was perfect but the bra and "spanx",which I bought in my size, were too small. Then the stores closed due to Covid 19. I saw, on line, that JCP had extended time frames for returns. I waited to return items to store. Finally, I decided to return items by mail instead, on 6/5/2020. I enclosed all required information and paid postage fee of $5.40. I mailed it to JCP.COM Facility, 5555 Scarborough Blvd., Columbus, Ohio 43232, which is 1 of 3 facilities to process returns by mail. I tracked the receipt which stated it was received 6/8/2020 by an individual at facility. As, of 7/3/2020, I still do not have my refund. Because, this JCP Facility was opened for business and received the package, I feel more than enough time has passed to get this refunded to my account.