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My daughter and I both returned items to Old Navy at the beginning of May. It is July 2nd and I have yet to see a credit to my debt card. I do understand delays due to COVID, but good communication goes along way and they have cut off all methods of customer communication. They have no issues taking your money, but refunding is a different story. I will not purchase from Old Navy again, even when the stores reopen. I have no respect for the way they do business.