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Original Comment
My Kindle is broken - the battery is empty and won't charge. Otherwise it's in perfect condition. Now I'm told by an Amazon operator that it is out of warranty, and I can buy a new Kindle if I like with a %15 discount. Why would I buy something that will stop operating properly, even when it's well looked after? This is VERY frustrating and not the kind of service one expects from Amazon. Very discouraging.
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