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I purchased a battery charger that worked one time. The buttons don't do anything. I was just wanting to exchange it for another one but was told I couldn't without a receipt. I don't know where it is but as I said I used it once time. I don't understand why can't it be exchanged for the same item that might work. I'm suppose to lose my money on a product that comes from your store. It's not an item you can get without assistance or walk out with in the automotive section. Very disappoint in the stores policy.