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My name is David Hill and i viewed a outdoor lawn thatcher for $139+ and I decided to purchase it online, it came after over five days<br /> and even after I had sent an email to Costway which was your distributor. The next day after assembling it I made 10 passes in my yard and the unit stopped operating. I did all the checks from power outlet, cord connections to checking under the bottom for jams<br /> and could not find anything outside the unit that would cause it to stop, so I decided to return the thatcher to your store and requested a return label and as of this date May 23 I have not received the return label.