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I had packaged items that it accepted online to return them but then when I got to the store they said they could not accept any of my returns and told me that I was beat on getting my money back which I feel like they should have to post their policy somewhere so you don't buy things thinking you can return them later That's ridiculous and the lady (Anita at store 00242) was super super rude. I feel like giving the fact that your store website still says your return policy as it was before the covid 19 outbreak I'm not sure how you don't have to honor that and refund customers their money. very very pissed