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What phone number do I call for a return? I'm probably not going to return my purcase of a men's bathrobe after I read all the complaints how everyone is getting off. I do hope the store closes as more and more customers are not shopping there anymore including me. We'll just wait and see what happens and how long it takes. Hopefully very soon and not soon enough. There are many stores and online places to shop at. So continue with the complains as they help in the process of J.C. Penny closing. I will now call the number or contact that you recommend. Thank you.