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I bought a new PlayStation 4 bundle online and received a used one. So I go to the local GameStop to be told they can't give me what I ordered. I had an email confirmation of my order. Which stated I bought a NEW PS4 Bundle. The cashier said he couldn't do anything but give me a refund. Since I used a debit card they had to put it back on the card. He said it would go straight back on my card. Well it didn't. And it's a week before Christmas. I can't give my kid what she wanted. All because GameStop refused to send me what I ordered. Then lied about the money would be back on it before I left the store. I will never ever by anything from this place. I will tell everyone how screwed up the whole experience with buying new PS4. Nothing beats having the employee tell you. That your better off coming in to a local GameStop. I'm furious and literally in tears. It took forever to save up the money. And now I can't get PS4 in-store till my refund is back on my card. It's hard being A single parent as it is. This store obviously don't care about any of their customers.