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A phone that I bought for my brother at Walmart on Veterans in Kenner I purchased the phone 11 13 19 my brother started having trouble with it started getting very hot glitches and blacking out so the lady at the warranty told me to bring it back to Walmart and to get my money back will that never happened she told me I had 14 days for my purchase today is the 17th day so I had to eat up that $63 and he's had the phone since the 13th of this month but I will still try to get my money back