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I have purchased a few items in San Juan Capistrano Marshalls but came to Irvine Marshalls to return. I was told that one of the items (a dress) they do not carry and it cannot be returned there. I was told to drive back to the store where I purchased this item to return it. The manager telling me that was very nice so I am not upset with her but I have not seen anything in Marshalls' policy regarding what and where items can or cannot be returned. Obviously rules like that cause a lot of inconvenience and I wish I was told in advance about that. How is a customer expected to know what items cannot be returned at another store?