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I recently was ambitious and decided to do a large craft day and purchased over 50 wreathes. After doing a dozen or so crafts I gave up and ended up wanting to return almost 40 of them. I came online and was rather discouraged reading how horrible everyone's experience was with returning items. I had absolutely no issue, it was the easiest return process I've ever had with a craft store and our store here in franklin WI truly went above and beyond giving exceptional service! Thank you hobby lobby, you have a lifetime shopper!