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I tried to exchange a gringer at the Waberly TN walmart. One of the prongs broke off the plug. They refused because I didnt have the box or receipt!!! I had even bought the 2yr plan. I even had them get a manager and he told me that the store could not get there money back!!!?? Oh,so I guess a single mom of 3 (one of them is disable so I cant work)tring to fix a home for her family is supposed to just pay for it!! That's some great values walmart!!