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Was returning items to Ross in Midlothian, TX, that I purchased last week. Had my receipt and tags on my unworn merchandise. Gave the cashier, Kimberly, who was also the front end supervisor,my receipt. She took one look at it (it was slightly faded) and proceeded loudly to give me a lesson on what I should have done to the receipt. She said I should have taken a picture of it because if she can't pull up my info, she cannot return my merchandise, even though she could see the date and merchandise information. The bar code for scanning the receipt is what was fading. I said Ross policy requires me to have my receipt and tags so someone was going to refund me.(she has not even tried yet). She then asked me if I understood what she was saying ( as if I was stupid). She then tried to enter the number and gave me grief as to what was on the receipt. Another cashier came up and handled the long line. She then asked for my receipt. It took her two minutes to get my receipt number. She made up in customer service what this manager did not have. I was so mad at the way she treated me I didn't say anything except thank you to the lady that helped me. No customer should be treated in this manner. This lady needs some training on how to treat customers.