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My mom ordered me a pair of jeans and I received them and I didn't like the way they were made so I called Walmart and talked to Customer service and they said that the pants were not ordered online from there store and they wanted the order number and I tried to explain to them that they had not gave me a order number and I guess the only damn way I'm going to get any kind of a refund is to mail them back in to the store where I got it from I know one thing I will watch very closely to see that the order number is there on the receipt so I could get a refund on my pants .