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I went back to the store I purchased a baby gift ( my daughter wanted to make a diaper cake), just a few weeks ago. Because I purchased too many materials ( toy) I wanted to return it. I forgot my receipt at home, but remembered that Wal-mart had a hassle-free return program. Went to customer service & the lady told me that because I did not have a receipt ( this toy was only $5), I could only return it for another item in the same department. I don't have any babies; my kids are 11 & up. I don't believe a store like Wal-Mart would have an absurd return policy where I can't just get store credit to use in ANY department. It's going back to the same company! Manager came & said it's a store policy. When I showed her this return policy, she claimed it was only for internet purchases.