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I bought the same thing for my Mom, Mother-in Law and me. I was saving it for Christmas, but I decided to use mine sooner. I guess I should say wear, so no one thinks it is perishable or personal. It fell apart within 20 mins of use, and then I took it back. All of them. I was one day past 30 day refund, slip in hand, they would only give store credit. At this point, why would I want store credit when it just falls apart? So, I took the store credit, bought equal value items, and then walked right over to the returns and got cash right there. Please be aware, they all saw this and are hip to my game! Hope this works for you if you have the same problem, but they may have corrected this loophole by now so good luck!