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I asked for Sudafed 12 hour. The pharmacist showed me a red box and I said that was the correct Sudafed. When I got home I noticed that the pharmacist sold me the wrong Sudafed. Within 24 hours I stopped by the exchange the product for the correct Sudafed. I was told tough as they can not exchange for the correct product even though their pharmacist was the one that threw the wrong product in the bag. My mistake but they sure were not very helpful or understanding.