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The Ross in Foley Alabama will not take anything back if it has been opened, even if it's NOT used!! The managers in that place have THE WORST attitudes.The return policy does not say it will not take back opened or liquid product.The people in front of me wanted to look at an headset and the lady told them they could not open it and if they did they had to buy it first but if they didn't like it they could NOT return it beauce it had been opened. Needless to say they were pissed.I had a return something I thought was hair spray, it wasn't. Anyway, they told me they could not take back liquids. I had my receipt also! Needless to say I threw it away and wasted my money! <br /> The customer service in this store is so bad and there is usually only one person running a register!! This Ross is in a tourist town and needs to have more register open and now you have all these new stores open around it, you need to step up your game. <br /> I love to shop for my pets and home goods in this store but that maybe the last time I go to this store.<br /> I wish I had gotten the ladies name but they are both managers,one with long brown hair the other with reddish blonde hair.