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For many years, I have made returns without a receipt with NO HASSLE at Wal-Mart and received a gift card to purchase something else in the store as long as I provide my driv. Lic. Today, I walked in to a Wal-Mart to return bug spray and hair color without a receipt and was told they would give me an even exchange- no gift card. When I asked a CSM when their policy changed - she said "years ago". Have I been on a different planet? I returned something a few months ago without a receipt and got a gift card.