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Today I'm saying goodbye to CVS for good.<br /> I have been a CVS's customer for more then 16yrs. My first return was in 2016, it was a big hassle, with unopened boxes, CVS employee gave mr unreasonable excuses, so I had to go to 3 different CVS locations to complete the returns. After that, I shopp less then I used to at CVS. Today, to return something that's under $20 dollars, I had to call to talk to the store supervisor and take 3 trips to the store to make the returns ... <br /> CVS needs to improve the return policies and train the employees better or you'll loose customers!