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as much money as i and my family spend with you. I cant return something i bought online in store. You need to either put this in writing or fire the manager that denied my return at tanger outlet in Delaware ohio. Also i bought a size 10.5 concord 11 on the snkrs app and you guys sent a size 9. Wtf. And that same store had no problem taking these back and letting an employee that i know buy them with his discount. Lol. You guys are cornballs. I could run nike better from my couch by myself better. The god of sneakers has spoken. Your stock will fall a few points due to your incredibly lengthy and stressful return tactics.