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I purchased a set of bed sheets. I washed them before putting them on the bed as they smelled of insecticide (that should have been my 1st clue). I have several sets of sheets so I rotate them. Yesterday I laundered them for the third time (after second use). As I was folding them I noticed an area about 18 inches square were excess pilling had occurred and deviations in the weaving along the longer side about 4 to 5 inches from the edge. Nothing was washed with these sheets, only the matching pillowcases, top sheet, and bottom sheet. The clerk at the store was friendly and professional and called the store manager. The store manager was rude and barked he could not return or exchange them as they had been washed, they were out of the original packaging, no price sticker - couldn't YOU READ - the policy is posted on the wall. After I explained the expectations of purchasing bed sheets and using them for 4-5 years without excessive pilling, bed sheets should hold up to multiple washings. These were made from defective materials, only washed three times. If I had anticipated piling or not holding up in the wash I never would have purchased them to begin with. The store manager then used a condescending tone to say, "Look Lady, don't cop an attitude WITH ME, I am just trying to help YOU". The store manager had a chip on his shoulder the size of Texas. He had a foul attitude without gathering any information and so ignorant as to product expectations. When I asked him if he was aware of an implied warranty, he started going off on a rant about how he was not responsible for warranties and generally having a meltdown. I really didn't need his abuse nor have to subject myself to his meltdown. After listening to him go off for several minutes, I interrupted him and said, here's my receipt, just give me store credit. What a jerk!! His toxic attitude was very embarrassing to the clerk and she apologized several times for his attitude. I could NEVER work for such a toxic human being. Very sad for what the employees must endure!! <br /> People like this should NEVER be in leadership. Such an abusive and ignorant man. Why would I ever want to shop there again? I was so upset, I quickly got a new set of sheets and went home without making any other indented purchases. Bad Karma from store Manager Daryl. He should look into a different career choice that does not deal with the public. He was very disrespectful, unable to effectively problem solve, zero customer service.