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"Easy Returns" ...haha! This company preaches about easy returns! You don't like the make up you bought? We will take it back! Ok. So I'm the type of person who likes to purchase a couple products and will decide which one is the best for me. OR sometimes I simply don't have the time to stand in the store for hours and read each label. so, I buy a couple stuff and return what I don't like. MOST OF THE TIME, it's not used. and EVEN IF IT WAS USED, why is that a problem if they preach about easy returns? Let me tell you, I spend hundreds of dollars at cvs, and don't go to any other drugstore. So, I go in yesterday to return an item that hasn't been used. I realized the night cream I purchased was for day and night so I just wanted to exchange it for a night cream. So the guy at the register said you have a lot of returns so you can't return anything for 6 months, and I can't take this back. Even though the item I was buying was more expensive!!! Idiots. You could have made more money on that purchase. And who cares if I have excessive returns when you preach all the time if you don't like the product, "SIMPLY" return it. Haha, maybe you should put some language on your receipt saying returns aren't really as simple as you advertise. Embarrassing at the register to tell me I have excessive returns! Should we pull up my credit card statement so you actually see I spend a lot of money at your store monthly! Losers. I'm done with this place.