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I just don't like the vague wording around new consoles. If you purchased one , and literally just OPEN the box , without playing anything , possibly unpacking it.. you cannot return it. They make it seem as if you have a 30 day return period , and this is stated when purchase. They should be MORE clear about the fact that the item must not be opened or touched in any way for this to be liable. I bought a 2DS for my niece as a gift, and she opened it thinking it was different than her 3DS XL. Since they are the same item essentially, she put everything away immediately, and my sister let me know they don't need it.<br /> Gamestop will only offer me store credit at 50% value. A brand new system, purchased 3 days, not even fully opened. <br /> <br /> It's just disappointing. I understand you lose value , but I know the refurbished ones are 130 on the website...which is where open box items can easily be sold. It does not feel as if customer service is important to them at all.