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On the 21st of January I went to return a shirt for 5.00 dollas to get a store credit as I did not have the receipt. I was told they could not help me as my drivers license was blocked, but to call a 1-800 number to see if they could do anything for me. The 1-800 number was to customer service. They also advised me that my drivers license has been blocked do to returns without a receipt. I asked how many I had and what was the dollar amount. I had 3 at that time for a total of 41.00 dollars. I understand why they have to do this type of thing and keep track of transactions, but feel for the thousands of dollars I spend would surley outway the 41.00 dollars which reminds you is store credit not a refund in my pocket,so Ross is out absolutely nothing. This should be used for the customers that spend 50.00 dollars and try to return 200.00 dollars worth of items with no receipt. Ross system is very detailed,it tells you what you have bought,how much you have spent,how you paid etc. So customers that take advantage or try to beat the system ya stick it to them. My measly 41.00 dollars,with my 3 non receipt in a year's time apparently is going to bankrupt Ross. So next time when you feel like going to Ross and the doors don't open, well...it is because of my crazy antics trying to put a multi million dollar business in the ground. To Ross managers put your great computer system that you have on all customers to good use and worry or penalize the customers that should be penalized. If it is money your trying to save, you may not want to higher 20 loss prevention employees that just stand up by the door and bulls**t with one another, but only have 2 cashiers helping people with purchases and returns no matter how many people are in line. Just a suggestion to help out. As you know it will only be a matter of time before the whole empire comes falling down because of my great scamming ability to stick Ross with clothes they got back and my store credit of 41.00 dollars that I have to use in their store. Yes,all that without a receipt, it is just a matter of time. I'm very sorry,so ashamed.