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I had the receipt dated just over 30 days when I asked to do an even exchange for a different color for the same PS4 Controller but was asked to pay the difference because the price was now more than the purchase price. "EVEN exchange" is not understood by the service desk or assistant manager because they said they are following what the computer is telling them. NEVER have I been treated with such disrespect & rudeness by the customer service dept. I will shop on Amazon from now on.