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I bought a brand new Ps4 Pro, and their 2 year warranty (that they were eagerly pushing for $60 added on to the cost) from gamestop on October 7th 2018. On December 29th 2018 I downloaded the 6.20 PlayStation update and after it was completed the console was never able to turn back on again. I took this item back to the store and did get an exchange but upon checking out they informed me that I could purchase another 2 year extended warranty or not because they wouldn't exchange it under the store warranty. I think this was a huge mistake buying this product at gamestop because this purchase was expensive and only lasted a little over 2 and a half months. Now as far as the warranty they don't tell you that it's only good for a 1 time exchange and then it's void. This information is not told to you nor printed on the receipt. Or even posted in the store for that matter. Basically I paid $60 for a 2 year warranty that lasted for 84 days on a brand new Ps4 Pro that was over a couple hundred dollars.