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My 70 year old mom went to Wal-Mart to exchange a defective CD today. She was treated horribly and accused of pirating the CD by an associate named Sam at Wal-Mart Irvine Von Karman. They would not exchange or refund with receipt less than 90 return policy. I will never purchase from Wal-Mart again due to their intent to deceive their customers and not even abiding by their own return policies.