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Don't try to return anything without a receipt! I had $100 worth of clothes I was given as a gift, none of which fit. The gifter had lost the receipt. The website says they offer store credit for items without a receipt. I took my items in and they denied the return, gave me a slip of paper and told me to call the number and they would explain. The number I called turns out to be a company that retailers hire to track people's returns. I had NEVER returned anything to Old Navy before. They told me that the items I was trying to return required a receipt. Keep in mind, it was literally a couple pairs of regular size pants (not odd size or special order) and a shirt. <br /> <br /> I only buy my clothes from Old Navy and have an Old Navy visa credit card that I use on a regular basis. I give this company 100% of my clothing business. Not anymore. Not only were they rude to me, but embarrassed me in front of a backed up line of shoppers. They have lost my business.