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I spent $187 at TJ Maxx & paid it all with a gift card I received for points from my Visa card.. I took back one $25 housecoat with tickets still attached and receipt less than a week later and was told I needed the gift card to return the money on. I said the store kept it and threw it away, it was empty. They were starting to get a little nasty with me. Then since I didn't have my empty gift card I was told I had to get a store credit they do not ever give back cash. I said no I want my money back because you can't make me spend my money here. Clerk left to verify and came back and said no we have to give you store credit. I said listen I've worked in retail 15 yrs and was Human Resources. Let me speak to your store mgr. I waited he never came and another girl came over and said will refund your money back to your credit card. I said fine, that way I can spend my money where I want to. I absolutely hate dealing with this store on returns. I have returned one time in all the times I've shopped there. A few months before I had a to large blouse with tags and receipt and was told it was 5 weeks and they would not return it. I said listen I've had surgery this is my first time out, can you make an exception. Nope. Reno store on Virginia street beware the mgmt. The customer is not their main priority I can tell you from working retail. Mgmt is not nice.