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I hope everyone complaining about their return policy reads this comment. If any of you scroll a little bit you will see the people clearly admitting that they either broke their game console and sold it to them under false pretenses, bought a game to play and beat in a week and then return it for full refund (prior to new policy), or any number of other "scams" which they are trying to perpetrate. It is because of these people that GameStop is required to have this policy. They abuse the system and con the employees. There is only so much a company can take before they start losing money and must change their policy to be a very strict one, which GameStop has clearly done. Don't blame GameStop. Blame all the scammers for causing this.