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Purchased the white plastic covered diffuser this fall of 2018..When I received it,it looked cheap,not worth $79.00.However I did not like to bother my dealer and kept it.<br /> Last week,I saw a blue glass diffuser,the same price as my previously purchased diffuser,in a Campaign book.<br /> I asked my Avon rep,if I could exchange it and offered to pay any extra costs.<br /> My Avon rep Sherry Washek ,of Yorkton Sask Canada,was kind enough to try to exchange the diffuser.Avon management told her no.<br /> Have enjoyed Avon products since 1982.<br /> Kindly respond