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Due to my surgery in emergency I was not able to travel and I provided a letter from my doctor.<br /> I have been sending emails and calling customer relations and re appealing my request for refunds.<br /> <br /> I am asked to travel and use ticket with in a year, and I feel its like compelling me to travel within a year. <br /> <br /> This is ridiculous and I feel that American Airlines is the only airlines which doesn't refund money despite me providing a letter from a surgeon doctor that I am not allowed to travel and lift heavy stuff.<br /> <br /> Ticket no: 0012313614775